Refund policy

E4E Health Inc. · Effective August 10, 2026

The short version

You have 365 days to return The Essential Routine for a full refund. Opened or unopened, sealed or nearly empty, it does not matter. You do not need to send anything back.

Why a year

Because that is how long it takes to know. The biology this product works on moves over weeks and months, and life interrupts a clean trial. A 30 or 90 day window would force you to judge the routine before there is much to judge.

How to request a refund

Email Care@E4E.Health with your order number, or open the order from your account and request a refund there. We do not require a reason, a form, or a phone call.

What you get back

The full amount you paid for the returned order, including any shipping you were charged, refunded to the original payment method. Refunds are issued within 3 business days of approval. Your bank or card issuer then takes its own time, typically 5 to 10 business days, to post it to your statement.

You do not need to ship it back

We do not ask you to return opened supplement product. Keep it, finish it, or dispose of it. There is no return label to print and no restocking fee. If we do ask for something back in an unusual case, we pay for the shipping.

Damaged, lost or wrong orders

Tell us and we replace it. No photograph required, no investigation, no claim form. This is in addition to the 365 day refund window, not instead of it: a replacement does not restart or consume your right to a refund.

Subscriptions

Each subscription delivery is treated as its own order and carries its own 365 day window from the date that delivery arrives. Cancelling a subscription and requesting a refund are separate actions, cancelling does not automatically refund the most recent charge, so ask for the refund if you want one. See our Purchase options cancellation policy for how to pause, skip or cancel.

Exceptions

We may decline a refund where there is evidence of fraud or abuse, for example, repeated refunds claimed across multiple accounts for product that was received. This is not aimed at anyone acting in good faith, and it is not a quiet way of narrowing the promise above.

Questions

Write to Care@E4E.Health. Our full contact details are in our Contact information.