Cancellation policy

E4E Health Inc. · Effective August 10, 2026

Some items in our store are sold as a subscription or as a pre-order. This policy sets out how you change or cancel those purchases.

Subscriptions

A subscription to The Essential Routine is $174.98 per month. That rate is held for as long as your subscription stays active, it does not step up after an introductory period.

You will receive repeat deliveries at the frequency you selected. Your payment method is stored securely by our payment processor and charged for each delivery. Subscriptions renew automatically until you cancel.

Pausing, skipping and cancelling

You can pause, skip a delivery, or cancel at any time from My Account. Your order confirmation emails also link straight to the subscription. There is no cancellation fee, no minimum number of deliveries, and no need to speak to anyone.

Changes take effect against the next charge, provided you make them before that charge is taken. A charge already processed is handled as a refund rather than a cancellation, see our Return and refund policy, which gives you 365 days on every delivery.

What cancelling costs you

Cancelling releases the founding rate. If you subscribe again later, you subscribe at the price offered at that time, which may be higher. Pausing or skipping does not release it - if you want a break rather than an exit, pause instead of cancelling.

Changes to the price

We will not change the price of an active subscription without telling you first by email, with enough notice for you to cancel before the new price is charged.

Pre-orders

A pre-order is a purchase of a product that is not yet in inventory. Depending on how the product is offered, we may take no payment, a deposit, or the full amount at checkout, and we fulfill when the product becomes available. The expected availability date is shown on the product page, and we email you if it moves.

You can cancel a pre-order that has not yet been fulfilled, and we refund anything already paid. Once it has been fulfilled it is an ordinary order, and our Return and refund policy applies, which means you still have 365 days.

Questions

Write to Care@E4E.Health. Our full contact details are in our Contact information.